Game pack you have ordered, if you cannot be recharge to your account, you will be instantly refund.
The product you ordered; So after Game Pack is load to your account, you cannot request a refund. Since the product has been delivered and can not be returned, it is not possible to refund money.
The money refunds is sent back with the same method, which method has made the customer payment. Depending on the payment method, the return process may take a few days. This is the process that takes place outside of us.